Health & Well-Being

Call 9-8-8 When Facing a Mental Health Crisis

Everyone deserves access to the support they need when they need it — and that includes mental health support.

Anyone facing a mental health crisis can call 9-8-8 and get connected to the National Suicide Prevention Lifeline (also called the Lifeline).

The line is staffed with trained crisis counselors who understand what callers are going through and know what local resources might make a difference. The phone line is staffed 24/7; it is free and confidential.

When someone is facing a mental health concern or living with a mental health condition, it’s common to feel like no one understands what you’re going through.

It may be difficult to imagine a stranger on the phone could understand what you’re feeling, and even harder to imagine that recovery is possible.

Unlike 9-1-1, the 9-8-8 Lifeline provides callers with counselors. They are trained to understand exactly how you’re feeling and to pair you with resources specifically tailored to helping you meet the moment you’re in.

Having concerns about your mental health is a common experience.

It’s time to make this kind of support just as common. 9-8-8 is an easy, three-digit phone number to remember. This resource was created for everyone, including you.

It’s never too early — or too late — to seek help.

In the U.S., the average time between the onset of symptoms of a mental health condition or challenge and a diagnosis is 11 years.

If you’re facing a mental health crisis for the first time, reaching out can help.

Mental health challenges and crises are widespread.

Resources and support for people facing mental health and substance use crises must be just as widespread.

If you or someone you know needs to connect with someone who can understand the situation and knows how to help, call 9-8-8 to be directly connected with a trained crisis counselor at the National Suicide Prevention Lifeline.


Bonnie Cook

Bonnie Cook has more than 20 years of experience working in the field of mental health and has an extensive background in nonprofit management, strategic partnership development, and community development. Cook is a mental health advocate and is on the board of Mental Health America. Her life's mission is to erase the stigma surrounding mental illness. She is making her mental health a priority in 2024.

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